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The Escape Industry: How Iconic and Innovative Brands Built the Travel Business 05 October 2017, 18:04 CET
The Escape Industry, by Mark Tungate, explores the evolution of the travel industry and the lessons we can take away from some of the world's leading brands. He explores the origins of these companies, and asks what it is that has enabled them to thrive, whilst others have failed and disappeared. The book explores the beginnings of some of travel's most iconic brands, including Thomas Cook, AirBnB, The Ritz, Lastminute.com, British Airways and Ryanair. Studded with exclusive interviews and alive with incidents and anecdotes, The Escape Industry takes readers on a journey into the past, and the future, of a fascinating industry in a way that will appeal to business leaders, marketers, travel industry professionals and anyone who has an interest in travel as a consumer.

EU Tourism Policy 29 September 2017, 00:06 CET
EU policy aims to maintain Europe's standing as a leading destination while maximising the industry's contribution to growth and employment and promoting cooperation between EU countries, particularly through the exchange of good practice. The EU's competence in the tourism is one of support and coordination to supplement the actions of member countries.

Europeans start to roam like at home 27 September 2017, 23:17 CET
Europeans are aware of new EU mobile roaming rules and have started changing their habits when travelling abroad, a survey conducted after the first summer without the charges shows.

MEPs greenlight online films and TV while abroad 18 May 2017, 22:29 CET
The European Parliament gave the green light Thursday to new rules enabling EU citizens with subscriptions for online films and TV series to access this content while temporarily in another EU country.

Screening of comparison websites in the travel sector 08 April 2017, 23:14 CET
While it becomes more and more common to book hotels and flights online, consumers are encountering a growing number of problems with online travel services. These services are now among the most frequent consumer complaints according to the European Consumer Centres.

Online hotel booking under EU scrutiny 07 April 2017, 00:18 CET
The European Commission and ten national competition authorities published a report on competition in the online hotel booking sector Thursday, highlighting the impact of antitrust enforcement measures.

Action Plan to tackle travel document fraud 09 December 2016, 11:56 CET
The European Commission adopted on December 8 an Action Plan setting out concrete measures to improve the security of travel documents. The Action Plan provides clear recommendations for EU Member States to tackle the phenomenon of travel document fraud and outlines a comprehensive set of actions for the Commission to take. Travel document security is an important factor in the fight against terrorism and organised crime and contributes to improving border protection and migration management, paving a way towards an effective and genuine Security Union.

High standards for Europe's bathing water 26 May 2016, 16:43 CET
Forty years after the first Bathing Water Directive was introduced, the EU's annual bathing water report show the standards of Europe's bathing water continuing to improve.

European bathing water quality in 2015 26 May 2016, 00:34 CET
Every summer, European holiday resorts fill up with tourists eager to enjoy the warmer weather and the beautiful natural surroundings of this diverse continent. For many, the summer vacation is synonymous with swimming in the sea or in a lake, so it is natural that water quality is an important factor in choosing a destination. To help citizens make informed choices, the European Environment Agency (EEA) and the European Commission publish the annual European bathing water quality report. The information contained in this edition - which covers bathing water quality in 2015 in the EU Member States, Albania and Switzerland - indicates where good quality bathing water is likely to be found in 2016.

Visa reciprocity with US, Canada & Brunei: EU mulls next move 14 April 2016, 22:31 CET
With the U.S., Canada and Brunei continuing to apply visa requirements for citizens of some EU Member States, the European Commission has assessed the legal, political and economic consequences of a possible temporary suspension of the visa waiver with these countries.

Car rental: improved rights for EU consumers 13 July 2015, 22:57 CET
Five major car rental companies agreed on 13 July to significantly review how they deal with consumers, thanks to a joint action from the European Commission and national enforcement authorities. Citizens will benefit from more clarity on insurance policies and tank refuelling options, more fairness when handling damages, and more price transparency. Complaints related to car rentals received by the European Consumer Centres have increased sharply in the last two years.

EU Travel Package Directive reform: political agreement 28 May 2015, 14:03 CET
Ministers in the Competitiveness Council reached a political agreement on new rules that will bring protection for package holidays up to speed with the digital age.

European bathing water quality in 2014 - EEA Report No 1/2015 20 May 2015, 18:03 CET
The report assesses bathing water quality in 2014, indicating where the quality of bathing water is expected to be good in 2015. The report was compiled using information from more than 21 000 bathing waters in the 28 EU Member States. The report also covers bathing waters in Albania and Switzerland. The report is a joint production of the European Environment Agency (EEA) and the European Commission.

EU consular protection rules 21 April 2015, 12:37 CET
EU Member States have adopted - after three years of negotiations - the Directive on consular protection for European citizens living or travelling outside the EU. The agreement by the Council clarifies when and how EU citizens in distress in a country outside the EU have the right to receive assistance from other EU countries' embassies or consulates. The aim is to ease cooperation between consular authorities and strengthen European citizens' right to consular protection.

"Going Abroad" app 26 June 2014, 21:58 CET
What is the speed limit on Spanish motorways? Do I need to wear a helmet when I cycle in Sweden? What safety equipment must I always have in the car when driving in Slovakia? From now on, holiday makers do not need to spend a lot of time searching for this information. They can have it at hand wherever they are with the European Commission's new smartphone app "Going Abroad".

Water quality at Europe's beaches - 2013 report 27 May 2014, 16:21 CET
The water at Europe's beaches, rivers and lakes was generally of high quality in 2013, with more than 95 % of these sites meeting minimum requirements. Coastal performed slightly better than inland bathing waters, the data shows.

EEA report - European bathing water quality in 2013 27 May 2014, 16:19 CET
To allow Europeans to make an informed choice on which beach to choose, an annual report on the quality of coastal and freshwater bathing areas, as reported by EU Member States is prepared. This year the report has been prepared by the European Environment Agency (EEA) in cooperation with the European Commission DG Environment. The report assesses the bathing water quality in all 28 EU Member States, as well as Albania and Switzerland in the 2013 bathing water season and thereby gives an indication of the areas where the quality of bathing is expected to be good this year.

Simpler, more flexible visa rules 02 April 2014, 22:37 CET
Many non-EU nationals wishing to travel to the EU are often faced with cumbersome, lengthy and costly visa procedures. The proposals presented today will seriously shorten and simplify the procedures for those wanting to come to the EU for short stays, and induce more cost savings and less bureaucracy, whilst maintaining the level of security. Making the access to the Schengen area easier for legitimate travellers will facilitate visiting friends and relatives and doing business. It will boost economic activity and job creation in, for instance, the tourism sector as well as in related activities such as restaurant and transport industries. A recent study shows that in 2012 a total number of 6.6 million potential travellers from six of the countries with the most travellers were 'lost' due to cumbersome visa procedures. It also showed that more flexible and accessible visa rules could lead to an increase in trips to the Schengen area of between 30% and up to 60%, only from these six countries. This could mean as much as EUR 130 billion in total direct spending over five years (in accommodation, food and drink, transports, entertainment, shopping, etc.), and could translate into some 1.3 million jobs in tourism and related sectors.

European strategy for coastal and maritime tourism 20 February 2014, 14:01 CET
The European Commission presented on 20 February a new strategy to support coastal and maritime tourism in Europe. Recognising the sector's potential for sustainable growth and job creation, the strategy outlines 14 EU actions to help coastal regions and businesses tackle the challenges they face and strengthen the sector's position as a key driver of Europe's blue economy. These concrete actions are accompanied by a break-down of the tasks that Member States, Regions and industry stakeholders can undertake to complement the EU actions.

European Tourism Quality Principles 20 February 2014, 13:34 CET
The European Commission has proposed a set of EU Principles for quality tourism services to help tourism services providers promote the quality of their services and enhanced consumer confidence about the high-quality of EU tourism services.

New tourism quality principles 20 February 2014, 13:37 CET
The European Commission proposed on 20 February a set of voluntary European Tourism Quality Principles to ensure that tourists travelling to other EU Member States or visiting our continent from third countries will get value for their money. These principles cover four main areas: staff training under the supervision of a quality coordinator, consumer satisfaction to ensure that tourist can rely on handling of their complaints, cleanliness and maintenance, and correctness and reliability of information in at least the most relevant foreign language. Such access to reliable and up-to-date information on the quality of tourism services enables tourists to differentiate among competing products, to make an informed choice and to overcome linguistic difficulties. Small and medium size enterprises (SMEs) will find it easier to emphasize that they are providing a high quality service by sticking to the principles. The proposal will therefore help SMEs which make up over 90% of the EU tourism sector.

Portable Electronic Devices 09 December 2013, 17:51 CET
Passengers will be able to keep their mobile phones switched on in airplane mode during flights, under new guidance published today by the EU's Aviation Safety Agency.

New EU roaming price caps from July 1 26 June 2013, 17:15 CET
Phone calls, SMS texts and data usage costs when roaming within the EU will be further axed from July 1.

European bathing water continues to improve - 2012 report 21 May 2013, 16:20 CET
Ninety-four per cent of bathing sites in the European Union meet minimum standards for water quality, according to the European Environment Agency's annual report on bathing water quality in Europe. Water quality is excellent at 78% of sites and almost 2% more sites meet the minimum requirements compared to last year's report.

European bathing water quality in 2012 21 May 2013, 16:20 CET
This report provides a comprehensive synopsis of the quality of bathing waters in the Member States of the European Union in the 2012 bathing season. It thereby gives an indication of the areas where the quality of bathing is expected to be good if not excellent during 2013. The report also shows the evolution of bathing water quality from 1990 to 2012.