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RPA vs BPM: Core Differences & Business Use Cases

19 April 2023, 00:11 CET

The use of technology in business operations has become increasingly important in the modern world, where automation and efficiency are critical to success. Two technologies that have gained significant attention in recent years are Robotic Process Automation (RPA) and Business Process Management (BPM). Let's explore the core differences between RPA and BPM and their respective business use cases.

What is RPA about? 

Woman writing - Photo by Judit Peter on PexelsRPA, or Robotic Process Automation is a technology that uses software robots in order to moderate repetitive, rule-based tasks. These tasks can be completed faster and more accurately than human workers, saving organizations time and money by being automated. 

RPA robots can perform a wide range of tasks, including data entry, invoice processing, customer service, and even complex financial analysis. The robots can be trained to follow specific rules and procedures, making them highly efficient and reliable.

One of the key benefits of RPA is its ability to automate tasks without requiring significant changes to existing systems. RPA can work with a wide range of applications, including legacy systems that may not be compatible with newer technologies. This makes RPA a flexible and cost-effective option for organizations looking to improve their operational efficiency.

All you need to know about BPM

BPM, or Business Process Management, is a methodology that aims to optimize business processes and workflows to improve organizational performance. BPM involves identifying, analyzing, and redesigning processes to eliminate inefficiencies and improve outcomes. The goal of BPM is to create a more streamlined and effective organization that can adapt to changing business environments.

BPM typically involves a series of steps, including process mapping, analysis, and redesign. BPM software tools can automate these steps, making it easier for organizations to identify and optimize their processes. BPM can also help organizations monitor and measure process performance, allowing them to make data-driven decisions and continuously improve their operations.

Core Differences between RPA and BPM

While both RPA and BPM are focused on improving business processes, they differ in several key ways. 

Let's start with the scope of automation, as it's one of the biggest differences. RPA is focused on automating specific tasks or processes, while BPM is focused on optimizing end-to-end processes and workflows.

Both processes use various technology for different purposes -RPA uses software robots to automate tasks, while BPM uses software tools to analyze and optimize processes.

Another big disparity can be seen on the implementation process. RPA can be implemented quickly and easily without requiring significant changes to existing systems, while BPM requires a more comprehensive approach that involves redesigning processes and systems.

And last but not least, it's important to know the skillset needed in case of both processes. A person implementing RPA typically must present technical skills, while implementing BPM requires a mix of technical and business process management skills.

Business Use Cases for RPA and BPM

Here are some common use cases for RPA:

  1. Data Entry
  2. Invoice Processing
  3. Customer Service
  4. Financial Analysis

Here are some common use cases for BPM:

  1. Process Optimization
  2. Compliance Management
  3. Performance Management
  4. Digital Transformation

Organizations should consider their specific needs and goals when deciding which technology to implement. By leveraging the power of RPA and BPM, organizations can improve their operational efficiency, reduce costs, and achieve their business objectives.

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