Latest news on the consumer policies of the European Union.
The EU and national authorities began enforcing the Artificial Intelligence Act on 2 August, as well as new transparency rules requiring certain AI systems to tell users when they are interacting with AI and when content has been generated or altered by it.
The European Commission has fined Google a total of EUR 890 million for favouring its own services on Google Search, and for steering consumers towards alternative channels on its own Google Play.
Google must offer AI competitors equal access to features on Android devices, and third-party search engines must have access to its search data, the EU has stipulated.
The European Commission has signalled its acceptance of social media giant X’s action plan to comply with transparency obligations and researchers’ access to data, under the EU’s internet rules.
The European Commission has issued preliminary findings that internet giant Meta are in breach of the EU’s Digital Services Act for the addictive design of Instagram and Facebook.
Faster and simpler compensation process for delayed flights, fee-free child seating and air fares inclusive of carry-on luggage will be part of Europe’s air passenger rulebook, following a vote in the European Parliament.
Starting today, the EU has abolished an outdated customs duty exemption for e-commerce packages worth less than €150, in a bid to help ensure fair conditions for EU businesses and safe choices for consumers.
