Latest news on the consumer policies of the European Union.
The EU and national authorities began enforcing the Artificial Intelligence Act on 2 August, as well as new transparency rules requiring certain AI systems to tell users when they are interacting with AI and when content has been generated or altered by it.
The EU Commission and consumer protection authorities have released the results of a screening (‘sweep’) of online discounts during Black Friday and Cyber Monday sales.
The EU Commission has preliminarily found Pornhub, Stripchat, XNXX and XVideos in breach of EU internet rules by failing to protect minors from being exposed to pornographic content on their services.
MEPs have given their green light to revised EU rules on package travel which enhance protection for holidaymakers by drawing lessons from the pandemic and high-profile bankruptcies.
More than a third (35.4%) of online shoppers in the EU reported encountering problems while making purchases through a website or an app in 2025, according to data from Eurostat.
The European Commission has presented first initiatives to boost investment in homegrown clean energy solutions, increase resilience and reduce energy prices in Europe.
The most frequently reported dangerous products on the EU market in 2025 were cosmetics (36%), toys (16%) and electrical appliances and equipment (11%), according to the EU’s alert system for dangerous non-food products.
