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Duty of Care: How to Care for Employees Traveling on Business

23 April 2021, 16:46 CET

Companies have a duty of care for all employees traveling on business. If their flight is delayed, a hotel is overbooked, or they become lost, it can add to their stress levels and risk their health and safety.

While you might believe there is not much you can do to care for their wellbeing when abroad, there are steps you can take to protect your staff. Find out how to care for your employees traveling on business.

Educate Your Employees Before a Trip

Before an employee heads off on a trip overseas, you must educate them on a destination to help them avoid various risks.

For example, you could provide information on:

  • Local customs
  • The culture
  • Medical care standards
  • Political risk
  • Security risks
  • Their travel insurance coverage

Also, you could provide them with a list of local emergency numbers or global assistance hotlines to call in an emergency.

Turn to a Travel Management Company

A corporate travel management company can take care of your employees when you're unable to do so. They will take the steps to keep every business traveler safe and prevent various risks when overseas, as they can provide dependable accommodation, 24-hour support, and an app to provide a business traveler with immediate notifications for any changes. Plus, you will be able to pinpoint their location to monitor their safety.

Give Them a Call During a Trip

It never hurts to check in on an employee who is traveling overseas on business. It will not only allow them to update you on the trip, but you can find out any areas they are planning to visit during their stay. Plus, they will have an opportunity to notify you of any issues they have encountered, so you can find the appropriate solution.

Provide a Comprehensive First Aid Kit

Providing an employee with a comprehensive first aid kit will prove you care about their health and wellbeing when traveling abroad. After all, they might struggle with a migraine, experience a troublesome allergy, or injure themselves during travel. It can help them to restore their health quickly and prevent an issue from affecting their performance overseas.

Encourage Healthy Behaviors

Healthy behaviors can help business travelers to beat fatigue, jetlag, and stress and avoid illness during a trip. For example, you should encourage them to:

Conclusion

Every employer has a duty of care towards their employees who are traveling overseas on business. To ensure they never run into trouble during a trip, you must turn to a travel management company to provide them with around-the-clock support.

Plus, you must improve their education on a destination, check-in with them regularly, and encourage healthy habits. It will provide peace of mind that you have taken every step possible to maintain their health and safety during an important business trip.

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