What Types of Modern Technology and Software Can Help Improve Your Business?
As a business owner, regardless of its size, you will undertake a long list of responsibilities such as managing your finances, tracking performance, and retaining clients and customers. To make these processes easier, businesses have now shifted toward the world of digital transformation.
Adopting newer forms of technology is imperative, since the current business climate is highly competitive and ever-changing. However, making big decisions regarding the structure and functioning of your business can be expensive; an unsecured business loan can alleviate some of the economic stress, so it is worth looking at your options and financial position. Below is a comprehensible list of some of the most efficient types of technology within the business industry to help you transition to a more digitalised future.
Online Timesheet Systems
The ability to track the time an employee spends on daily activities has become a godsend for most businesses, allowing them to establish whether productivity is at an acceptable level or needs improving. You can decide on your own templates and what you plan to measure, which could assess an employee's working hours, staff requests, absences and time spent per client.
Customer-Relationship Management Software
Constructing meaningful relationships and keeping up to date with prospects is essential for acquiring and retaining customers. Having a system in place that allows you to store and organise your client information is a sure-fire way to help maintain relationships with your ongoing clientele and find opportunities to partner with new customers.
Cybersecurity Software
Most businesses now operate online and use a particular network to help store their data – while larger businesses will often have robust security systems in place, smaller companies can be susceptible to a cyberattack if they do not have an appropriate policy in place. Computers and laptops will typically have antivirus software installed prior to purchase; however, additional software should be acquired, and you should consider obtaining a business VPN, which ensures that only individuals within the company can access your network.
In addition to this, backup and recovery software are essential in case a cyber threat or breach of data were to transpire – this will help to prevent sensitive data from being leaked and will prevent your brand reputation from being tainted. Other tools are available that can detect malware and flag this suspicious software at an early stage.
Online-Based Teleconferencing
Ever since the global pandemic, a large proportion of businesses have adjusted to remote or hybrid working. With many employees being dispersed across the country or world, this has led to an acceptance of online tools that can allow members to communicate effectively. Examples of this include Zoom and Microsoft Teams, which are able to provide a quality image and clear audio when presenting online. Utilising teleconferencing software during meetings makes life easier for your clients and means you spend less time travelling, ultimately allowing you to provide a better experience for your customers.