Close Menu
    Latest Category
    • Finance
    • Tech
    • EU Law
    • Energy
    • About
    • Contact
    EUbusiness.com | EU news, business and politicsEUbusiness.com | EU news, business and politics
    Login
    • EU News
    • Focus
    • Guides
    • Press
    • Jobs
    • Events
    • Directory
    EUbusiness.com | EU news, business and politicsEUbusiness.com | EU news, business and politics
    Home » EU reaches deal on rules to protect online shoppers

    EU reaches deal on rules to protect online shoppers

    npsnps30 November 2022
    — Filed under: Consumer EU News Headline1 Trade
    Share
    Facebook Twitter LinkedIn Pinterest Email
    EU reaches deal on rules to protect online shoppers

    Toys – Photo © strauchburg.de – Fotolia

    (BRUSSELS) – EU institutions reached provisional agreement Tuesday on new general product safety rules which ensure that products sold both offline and online are safe and live up to European standards.

    All products traded in the EU are subject to general safety requirements. However, to keep up with challenges linked to digitalisation and the increasing amount of goods and products sold online, the general product safety rules in force are no longer suited to addressing current digital and technological developments and challenges.

    The general product safety regulation (GPSR) transforms the general product safety directive from 2001 into a regulation, modernises the rules for all economic operators (manufacturers, importers and distributers) and updates them for online businesses and online marketplaces. Transforming the directive into a regulation will ensure a sound legal framework to guarantee that products are safe and follow European standards.

    The GPSR links product safety challenges to new technologies and to online marketplaces. Online marketplaces will have to co-operate with market surveillance authorities if they detect a dangerous product on their platform. For that purpose, they would be required to establish a single point of contact in charge of product safety.

    Online marketplaces will have to ensure they know the traders who operate on their platforms and the products they offer. Market surveillance authorities will be able to issue orders requiring online marketplaces to remove dangerous products from their platforms or to disable access to such offers. The GPSR also creates a single market surveillance regime that applies to all products.

    If a product has proven to be unsafe, economic operators are required to immediately adopt corrective measures and inform market surveillance authorities and consumers accordingly. If a product has to be recalled, consumers will be entitled to repair, replacement or a refund. When possible, economic operators have to make sure that consumers can choose from at+ least two of these options.

    The new rules ensure that economic operators have a responsible person for products sold online and offline, whether they originate from the EU or from a third country.

    The responsible person will be in charge of checking that technical documentation exists for the products that they are responsible for offered by the economic operator and that products are accompanied by instructions and safety information.

    Following the formal adoption of the regulation and its entry into force, member states will have 18 months to apply the new rules on general product safety.

    The provisional agreement reached is now subject to approval by the Council and the European Parliament.

    Further information, European Parliament

    Procedure file

    Add A Comment
    Leave A Reply Cancel Reply

    You must be logged in to post a comment.

    nps
    • Website

    Related Content

    Justice law hammer - Image by succo from Pixabay

    April 2026 EU infringements package: key decisions

    Legal stamp - Image by Markus Spiske on Pexels

    UK Business Selling to The EU? When and Why Would You Have To Use An Apostille

    Spices - Image by Joel Camelot on Pexels

    A Journey into the World of Arabian Perfumes

    FuelsEurope

    REACH Senior Policy Advisor, FuelsEurope

    E3g logo

    Senior Policy Advisor, Clean Economy Europe,Third Generation Environmentalism E3G

    Pet dog at vet - Image by Tima Miroshnichenko on Pexels

    Green light for first EU rules to protect cats and dogs

    LATEST EU NEWS
    Pet dog at vet - Image by Tima Miroshnichenko on Pexels

    Green light for first EU rules to protect cats and dogs

    28 April 2026
    Rice sacks trade - Image by Thilina Alagiyawanna on Pexels

    Renewed EU trade instrument for development set for 2027

    28 April 2026
    Artificial intelligence - Image by Kohji Asakawa from Pixabay

    Brussels consults on Google measures to give Android users choice on AI services

    28 April 2026
    Car crash - Image by Rico Lob from Pixabay

    Road fatalities in the EU down 2.2 pct in 2024

    27 April 2026
    Costa - Zelensky - von der Leyen - Photo © European Union 2026

    EU Council finalises EUR 90 bn support loan to Ukraine

    23 April 2026

    Subscribe to EUbusiness Week

    Get the latest EU news

    CONTACT INFO

    • EUbusiness, 117 High Street, Chesham Buckinghamshire, HP5 1DE, United Kingdom
    • +44(0)20 8058 8232
    • service@eubusiness.com

    INFORMATION

    • About Us
    • Advertising
    • Contact Info

    Services

    • Cookie Policy
    • Terms
    • Disclaimer

    SOCIAL MEDIA

    Facebook
    eubusiness.com © EUbusiness Ltd 2026

    Type above and press Enter to search. Press Esc to cancel.

    Manage Consent
    To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}

    Sign In or Register

    Welcome Back!

    Login to your account below.

    Lost password?