Close Menu
    Latest Category
    • Finance
    • Tech
    • EU Law
    • Energy
    • About
    • Contact
    EUbusiness.com | EU news, business and politicsEUbusiness.com | EU news, business and politics
    Login
    • EU News
    • Focus
    • Guides
    • Press
    • Jobs
    • Events
    • Directory
    EUbusiness.com | EU news, business and politicsEUbusiness.com | EU news, business and politics
    Home » EU reaches deal on rules to protect online shoppers

    EU reaches deal on rules to protect online shoppers

    npsnps30 November 2022
    — Filed under: Consumer EU News Headline1 Trade
    Share
    Facebook Twitter LinkedIn Pinterest Email
    EU reaches deal on rules to protect online shoppers

    Toys – Photo © strauchburg.de – Fotolia

    (BRUSSELS) – EU institutions reached provisional agreement Tuesday on new general product safety rules which ensure that products sold both offline and online are safe and live up to European standards.

    All products traded in the EU are subject to general safety requirements. However, to keep up with challenges linked to digitalisation and the increasing amount of goods and products sold online, the general product safety rules in force are no longer suited to addressing current digital and technological developments and challenges.

    The general product safety regulation (GPSR) transforms the general product safety directive from 2001 into a regulation, modernises the rules for all economic operators (manufacturers, importers and distributers) and updates them for online businesses and online marketplaces. Transforming the directive into a regulation will ensure a sound legal framework to guarantee that products are safe and follow European standards.

    The GPSR links product safety challenges to new technologies and to online marketplaces. Online marketplaces will have to co-operate with market surveillance authorities if they detect a dangerous product on their platform. For that purpose, they would be required to establish a single point of contact in charge of product safety.

    Online marketplaces will have to ensure they know the traders who operate on their platforms and the products they offer. Market surveillance authorities will be able to issue orders requiring online marketplaces to remove dangerous products from their platforms or to disable access to such offers. The GPSR also creates a single market surveillance regime that applies to all products.

    If a product has proven to be unsafe, economic operators are required to immediately adopt corrective measures and inform market surveillance authorities and consumers accordingly. If a product has to be recalled, consumers will be entitled to repair, replacement or a refund. When possible, economic operators have to make sure that consumers can choose from at+ least two of these options.

    The new rules ensure that economic operators have a responsible person for products sold online and offline, whether they originate from the EU or from a third country.

    The responsible person will be in charge of checking that technical documentation exists for the products that they are responsible for offered by the economic operator and that products are accompanied by instructions and safety information.

    Following the formal adoption of the regulation and its entry into force, member states will have 18 months to apply the new rules on general product safety.

    The provisional agreement reached is now subject to approval by the Council and the European Parliament.

    Further information, European Parliament

    Procedure file

    Add A Comment
    Leave A Reply Cancel Reply

    You must be logged in to post a comment.

    nps
    • Website

    Related Content

    Climate change - Photo by Pixabay

    Open letter: The EU’s new sustainable investment plan needs to be completely fossil expansion-free

    Sponsor: WWF20 February 2026
    Academy of European Law logo

    Lawyer (Course Director) in European Competition Law and European Public Procurement Law, Academy of European Law

    Small business - Photo by Alena Darmel on Pexels

    SMEs are key actors for eastern regions resilience

    Crazy man - Photo Designed by Freepik

    The SME Cash Flow Problems Facing European Companies Today

    Trade in cars - Photo by Tom Fisk on Pexels

    EU trade in goods in Q4 2025 shows EUR 28.4 bn surplus

    Raffaele Fitto - Photo by Bogdan Hoyaux © European Union 2026

    EU to step up support for states bordering Russia, Belarus and Ukraine

    LATEST EU NEWS
    Trade in cars - Photo by Tom Fisk on Pexels

    EU trade in goods in Q4 2025 shows EUR 28.4 bn surplus

    18 February 2026
    Raffaele Fitto - Photo by Bogdan Hoyaux © European Union 2026

    EU to step up support for states bordering Russia, Belarus and Ukraine

    18 February 2026
    SHEIN - Photo by appshunter.io on Unsplash

    EU launches probe in Shein for potentially selling child sexual abuse material

    17 February 2026
    Tax haven - Photo by John Prefer on Unsplash

    EU adds Vietnam and Turks & Caicos Islands to tax havens blacklist

    17 February 2026
    Albares Bueno - Sefcovic - Photo by Bogdan Hoyaux © European Union 2025

    Brussels adopts Gibraltar treaty proposals

    17 February 2026

    Subscribe to EUbusiness Week

    Get the latest EU news

    CONTACT INFO

    • EUbusiness, 117 High Street, Chesham Buckinghamshire, HP5 1DE, United Kingdom
    • +44(0)20 8058 8232
    • service@eubusiness.com

    INFORMATION

    • About Us
    • Advertising
    • Contact Info

    Services

    • Privacy Policy
    • Terms
    • EU News

    SOCIAL MEDIA

    Facebook
    eubusiness.com © EUbusiness Ltd 2026

    Type above and press Enter to search. Press Esc to cancel.

    Sign In or Register

    Welcome Back!

    Login to your account below.

    Lost password?