Skip to content. | Skip to navigation

Personal tools
Sections
You are here: Home topics Consumer
Document Actions

Consumer Policy in the EU

Latest news on the consumer policies of the European Union.

EU traveller can 'roam like at home' for 10 more years 01 July 2022, 00:19 CET
The European Union's new, improved roaming regulation entered into force on 1 July, under which travellers in the EU and the European Economic Area can call, text and surf abroad without extra charges.

Roaming guide 01 July 2022, 00:18 CET
A new improved Roaming regulation entered into force on 1 July 2022, extending until 2032 'Roam-like-at-home' - the scheme thanks to which travellers in the EU and the EEA can call, text and surf abroad without extra charges.

MEPs approves plans to restock gas reserves before winter 23 June 2022, 23:47 CET
In response to Russia’s war against Ukraine, the EU Parliament approved Thursday a proposal which sets a mandatory minimum level of gas in storage facilities at 80 per cent by 1 November.

TikTok commits to align with EU rules to protect consumers 22 June 2022, 23:13 CET
Chinese-owned online platform TikTok committed Tuesday to align its practices with EU rules on advertising and consumer protection, including unfair commercial practices and consumer rights.

EU aims to tighten consumer safety net 16 June 2022, 22:48 CET
New rules on consumer safety, adopted Thursday by a Euro-Parliament committee, aim to ensure that products sold in the EU online or in traditional shops comply with highest safety requirements.

New EU consumer credit rules aim to prevent overindebtedness 13 June 2022, 23:25 CET
EU states adopted updated draft rules for consumer credit Thursday, aiming to modernise and reinforce consumer protection and promote more responsible and transparent practices.

EU targets late 2024 for common charger for mobile phones 08 June 2022, 23:47 CET
By autumn 2024, USB Type-C will become the common charging port for all mobile phones, tablets and cameras in the EU, negotiators from the European Parliament and EU Council agreed Tuesday.

New rules will shield European consumers from unfair practices online 25 May 2022, 23:29 CET
New consumer rights come into force on 28 May, with the EU's 'Better enforcement and modernisation Directive' to protect consumers from unfair practices online to the same extent that they are offline.

EU reaches deal on plans to restock gas reserves 24 May 2022, 22:13 CET
EU Parliament and states reached agreement Thursday on a regulation to set mandatory minimum level of gas in storage facilities to ensure security of energy supply across the EU each winter.

EU strategy to make Internet safer for children 12 May 2022, 22:47 CET
The EU adopted Wednesday a new European strategy for 'a Better Internet for Kids', aiming to improve age-appropriate digital services and ensure every child is protected, empowered and respected online.

Europe's efforts on battery production under EU scrutiny 11 May 2022, 23:33 CET
The EU's auditors launched an audit Tuesday to look into the effectiveness of Commission efforts to develop a globally competitive and sustainable value chain for batteries in the European Union.

EU consults on Payments Services Directive review 10 May 2022, 23:23 CET
The European Commission launched a public consultation Tuesday to gather evidence for the revised Payment Services Directive review and to inform its work on open finance.

Apple 'restricted access to key payments technology' 05 May 2022, 23:22 CET
The EU Commission informed Apple Tuesday of its preliminary view that it abused its dominant position in markets for mobile wallets on iOS devices by limiting access to contactless payments technology.

Motor vehicles, toys most notified unsafe products in EU: report 25 April 2022, 18:08 CET
Cars are at the top of the list of notified unsafe products, followed by toys, the European Commission said in its annual 'Safety Gate' report on dangerous non-food products, published Monday.

Digital Services Act to make online environment safer 25 April 2022, 17:49 CET
EU negotiators agreed Friday on landmark rules to make social media platforms take measures to protect their users from illegal content, goods and services and protect their fundamental rights in the digital sphere.

Comment from luxury brand expert: Chanel ban on selling products to Russians is a bold but risky decision 08 April 2022, 22:38 CET
Qing Wang is Professor of Marketing and Innovation at Warwick Business School and an expert on luxury brands. Commenting on Chanel's decision to stop selling its products to Russians, she said:

Brussels looks to end fast fashion culture 31 March 2022, 22:46 CET
The Commission set out plans Wednesday to tackle fast fashion, textile waste and the destruction of unsold textiles with a new strategy to make textiles more durable, repairable, reusable and recyclable.

Sustainable products to become the norm, says EU 30 March 2022, 23:05 CET
Goods on the EU market would need to be more environment-friendly, circular, and energy efficient throughout their lifecycle, under proposals announced Wednesday by the European Commission.

EU Strategy for Sustainable and Circular Textiles guide 30 March 2022, 22:58 CET
The European Commission presented on 30 March a new strategy to make textiles more durable, repairable, reusable and recyclable, to tackle fast fashion, textile waste and the destruction of unsold textiles, and ensure their production takes place in full respect of social rights.

Sustainable Products Initiative guide 30 March 2022, 22:43 CET
The European Commission presented on 30 March a package of European Green Deal proposals to make sustainable products the norm in the EU, boost circular business models and empower consumers for the green transition. The new rules would make almost all physical goods on the EU market more friendly to the environment, circular, and energy efficient throughout their whole lifecycle from the design phase through to daily use, repurposing and end-of-life.

EU digital deal to limit market power of Big Tech 30 March 2022, 23:06 CET
The EU institutions struck a major deal Thursday night to regulate Big Tech through the Digital Markets Act (DMA) aimed at creating fairer and more competitive digital markets to the benefit of consumers.

EU Parliament endorses more sustainable batteries 12 March 2022, 17:06 CET
The EU Parliament overwhelmingly adopted a report Thursday to make batteries more sustainable, from the sourcing of materials and durable and reparable design to improved consumer information.

Brussels mulls upgrade to toy safety directive 03 March 2022, 22:39 CET
The EU Commission published a public consultation Thursday on the revision of the EU Toy Safety Directive, with the aim of addressing chemical risks that could compromise children's health and safety.

New Data Act to boost Europe's digital economy 25 February 2022, 17:09 CET
A new EU Data Act with rules on who can use and access data generated in the EU across all economic sectors will unlock a wealth of industrial data in Europe, the European Commission said Wednesday.

Data Act - guide 11 January 2024, 22:17 CET
Today, the European Data Act entered into force on 11 January 2024. The new rules define the rights to access and use data generated in the EU across all economic sectors and will make it easier to share data, in particular industrial data.