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Energy-gobbling vacuum cleaners outlawed by EU
Vacuum cleaners sold in Europe are to be more cost- and energy-efficient, as a result of EU rules which outlaw new vacuum cleaners using more than 900 watts ...
RAPEX in 2011 - guide
EU consumers want to be sure that the products - whether produced in the EU or imported from third-countries - are safe. The RAPEX 2011 Report shows that the ...
2011 RAPEX figures released: Numbers down, risks unchanged?
A disturbing 1,803 dangerous products alerts have been revealed with today’s release of the 2011 RAPEX system statistics. This is down by approximately 450 ...
Consumer Guides
Guides on the Consumer policy of the EU.
MiFID II - An opportunity to make Europeans' investments safer
While stock markets and banks are in disarray, Europe's consumers need stable financial markets more than ever to make secure investments. The European ...
Consumer credit websites - EC investigation - guide
Were you ever about to sign a contract for a personal loan, credit card, or other consumer credit and discovered that it was all working out more expensive ...
Deal reached to improve enforcement of consumer law
The EU has struck a deal that should see consumers better protected when a company breaks the law.
Car rental: improved rights for EU consumers
Five major car rental companies agreed on 13 July to significantly review how they deal with consumers, thanks to a joint action from the European Commission ...
EU to protect householders from gas supply crises
European householders would be protected from gas supply crises under legislation approved by the European Parliament's Industry Committee today.
New deposit guarantee rules are first step in right direction
Today the European Commission adopted its proposal which revises EU rules on deposit guarantee schemes. BEUC welcomes that the European Commission prescribes ...
Improving the safety of medical devices
The European Commission has adopted two measures to improve the safety of medical devices fulfilling its commitment to restore patient confidence in the ...
New rules for tobacco products
The European Parliament on 26 February approved a revised EU Tobacco Products Directive. This new law strengthens the rules on how tobacco products are ...
Price caps introduced on international calls within the EU
A new maximum price for all international calls and SMS within the EU applies from 15 May, when consumers calling another EU country will pay a maximum amount ...
Toys: who 'plays' with chemicals?
In the weeks before Christmas, many parents will have the annual pleasure of choosing the right toys for their children. Although the new Toy Safety Directive, ...
'New Deal for Consumers' - clear improvement but not the needed quantum leap
The European Commission proposed on 11 April to give teeth to consumer law by publishing proposals which include tougher sanctions for companies that act ...
General rules: product safety
The general safety of products placed on the market is guaranteed by EU legislation, which ensures a consistent, high level of protection for the health and ...
Unfair Commercial Practices
Unfair commercial practices by businesses in their relations with consumers will be prohibited throughout the EU. Unfair commercial practices comprise ...
Consumer groups across Europe file complaints against Google for breach of GDPR
Today, seven consumer organisations from across Europe have announced that they will file complaints against Google with their national data protection ...
EuroCommerce celebrates achievements of retail & wholesale on its 25th anniversary
This year marks the 25th anniversary of the European Single Market, but also the 25th anniversary of EuroCommerce, the principal European association ...
Digital rights open up for holidaymakers across EU
Following the end of roaming charges across the European Union last year, holidaymakers are now able to travel with their online TV, film, sports, music or ...
Chinese toys, clothing top EU's 2015 list of unsafe products
Toys and clothing top the list of dangerous products for which the EU issued Europe-wide alerts last year, with China remaining the number one country of ...
EU Strategy for the Welfare of Animals - mid-point review
The European Commission marks the mid-point of the EU Strategy for the Protection and Welfare of Animals 2012-2015 in Brussels on 12 February 2014. The event ...
Privacy Shield fails data protection test
Europe's national data protection authorities have voiced substantial concerns regarding a planned data transfer agreement between the EU and US. The so-called ...
Cheap euro transfers to be extended to non-euro states
The European Commission proposed Wednesday to make cross-border payments in euro cheaper across the entire EU, instead of only for transactions between Member ...
MEPs vote in simpler energy efficiency labels
The EU Parliament gave the green light Tuesday for simpler energy efficiency labels for household appliances, enabling customers to choose products reducing ...
EU-US trade talks resume, consumer concerns continue
EU and US delegations meet this week in Brussels to resume their trade talks after last month's US government shutdown halted the second round of negotiations.
Roaming: MEPs vote to cap network wholesale prices
The end to mobile roaming charges came a step closer Tuesday when Members of the European Parliament voted to cap the wholesale prices telecoms operators ...
Internet cookies 'consent or be tracked' is not an option: EU Court
Internet 'cookies' can only be set if users have given consent that is valid under the General Data Protection Regulation (GDPR), and a pre-ticked checkbox is ...
EU contract law to smooth Single Market for businesses
The European Commission proposed today options for a more coherent approach to contract law. The goal is to bring more legal certainty for businesses and ...
Settlement reached: Volkswagen to compensate consumers in Germany affected by Dieselgate
German consumer group Verbraucherzentrale Bundesverband (vzbv) and Volkswagen (VW) have reached an out-of-court settlement to compensate drivers affected by ...