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When consumers have a problem with a trader regarding a product or service they bought, they can settle their dispute out-of-court through an Alternative ...
Expert comment on inefficient vacuum cleaners being banned by the EU
Frederik Dahlmann, of Warwick Business School, Assistant Professor of Global Energy, a researcher into the low carbon economy, comments on inefficient vacuum ...
The European Commission has adopted a new four-year strategy (2012-2015) that aims to further improve the welfare of animals in the European Union.
Animal Welfare Strategy 2012-2015 - guide
The European Commission has adopted a new four-year strategy (2012-2015) that aims to further improve the welfare of animals in the European Union.
MEPs suggest amendments to the Directive on falsified medicines
The European Parliament's Internal Market Committee published yesterday an Opinion suggesting improvements to the Directive on medicinal products, as regards ...
European Parliament basic bank account vote - a life-belt for millions of consumers
The European Parliament today voted for binding European rules to make basic payment accounts available to all EU consumers. These should offer most basic ...
Euro-MPs back new compensation rights for bus, coach and boat travellers
European bus, coach and boat passengers would have the same compensation rights as air passengers under proposals put forward by the European Parliament's ...
EU misses the mark with Geoblocking decision
On 6 of February the European Parliament Plenary approved the agreement on the geo-blocking regulation, reached in trilogue by the European Institutions 2017. ...
Mobile roaming surcharges in EU to end by summer
The last hurdle on the way to ending retail 'roaming' surcharges, scheduled for 15 June 2017, was cleared Thursday as the European Parliament voted for the ...
New EU roaming price caps from July 1
Phone calls, SMS texts and data usage costs when roaming within the EU will be further axed from July 1.
The Digital Agenda is Europe's strategy for a flourishing digital economy by 2020. It outlines policies and actions to maximise the benefit of the Digital ...
Food from cloned animals: consumers left in the dark - BEUC
Despite European consumers having no appetite for food from cloned animals or their offspring, they might be eating it unawares. Today’s European Commission ...
The European Consumer Centres work together to analyse consumer issues in Europe, based on the complaints they handle in the national centres. Every year, ...
The European Commission is asking the public how best to reduce the use of plastic carrier bags. It will ask if charging and taxation would be effective, or if ...
European Energy Consumers' Charter: Q&A on the opening of the EU energy markets
Four days after the full opening of the EU energy markets on 1 July 2007, the European Commission launched a process that will eventually lead to the adoption ...
Online markeplaces sign EU pledge on product safety
Four major online marketplaces, Alibaba (for AliExpress), Amazon, eBay and Rakuten - France signed a commitment Monday for faster removal of dangerous products ...
EU Contract law - MEPs on the wrong track
The European Parliament votes this week Wednesday 8 on a report by MEP Diana Wallis (UK) supporting the European Commission’s proposal for a European contract ...
End of mobile roaming charges in the EU
EU roaming charges no longer apply from 15 June 2017, meaning Europeans who travel within the EU will be able to call, text and connect on their mobile devices ...
Rapid Alert System for dangerous products 2017
The European Commission presented on 12 March its latest report on the Rapid Alert System for dangerous products.
Dangerous consumer goods found in high numbers in EU
In 2017, more than 2,000 non-food products failing safety requirements were notified to the EU’s rapid alert system (RAPEX). This figure might however only ...
EU presents plans to repair car testing
The European Commission presented its plans on 27 January for overhauling the framework to approve cars in the European Union.
"New Deal for Europe's Energy Consumers" sees light of day
Helping consumers to get a better energy deal is the core of a number of initiatives announced by the European Commission today. This New Deal outlines the way ...
No home run for home loans (BEUC)
The European Parliament voted today to adopt first-time, Europe-wide laws protecting people taking home loans.
ANEC Brochure: What we do for you
Few people are interested in technical standardisation and even fewer have heard of ANEC. Yet, although standardisation may not seem at all sexy at first ...
Energy Labelling Directive - Briefing
The European Parliament today adopted the Energy Labelling Directive, a recast of the existing Labelling Directive which introduced the energy label for ...
Bank proposal on current account fee transparency - bold announcement, zero substance
BEUC, the European Consumers’ Organisation, rejects EBIC’s (European Bank Industry Committee) plans to self-regulate the transparency and comparability of ...
Window covering cords can KILL
The OECD Global Awareness Campaign on Window Covering Cord Safety runs from 23 to 30 June. ANEC joins OECD in wanting to ensure parents are aware of the risks ...
European Commission DG Health and Consumers Contacts
Contacts of the European Commission Directorate-General for Health and Consumers.
New restrictions on use of preservatives in cosmetic products
The European Commission on 29 September further strengthened the protection of consumers, in particular babies and young children. It adopted two measures ...
EU set to clamp down on online scams
EU ministers agreed Monday a general approach to strengthen cooperation between national authorities responsible for the enforcement of consumer protection ...
EU Alerts

EUbusiness Week no. 833
Benefits of health tech cooperation
→ EUbusiness Week archive

The Week Ahead no. 408
EU Brexit summit - Baltic Sea Fishing - border controls and migration - workers' rights in the gig economy - CO2 emissions from trucks

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