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EU FinTech consultation: put needs of end-users first

14 June 2017
by ebffbe -- last modified 14 June 2017

Responding to the EU consultation on financial technology, also known as FinTech, the European Banking Federation is submitting a response which underlines its desire to see the creation of a customer-centric and inclusive ecosystem in which all actors, ranging from small start-ups to established multinational banks, are committed to serving clients with innovative financial services.


The EBF applauds the European Commission for initiating this consultation and for creating its FinTech taskforce. The taskforce serves not only a bridge between policy makers and the industry but also as an essential horizontal connection between policy makers in financial regulation and the digital agenda in the EU.

Says Wim Mijs, Chief Executive Officer of the EBF:

"There is no denying that financial technology is the DNA of our industry. Banks actively embrace FinTech to serve clients with new products and services, and it's great to see how fresh competition helps us keep our focus. If we as Europeans really want to play a role in FinTech globally we need to create room for innovative financial services in a flourishing Digital Single Market. As I've said before: we need action at an overclock speed please. This consultation marks a key moment. It's now time to overclock Europe."

In its response to the EU consultation, the EBF emphasises the following:

  • First and foremost, the interests of end-users – clients and consumers – need to be the main guiding principle for policy makers. Financial technology has the potential of making financial services more attractive and more accessible for clients. Europe's policy approach needs to encourage trust in FinTech services, particularly those that will be offered in the EU Digital Single Market.
  • A forward-looking approach to policy needs to ensure that data protection and trust in financial services remain adequate. Customers expect banks to protect their personal data. Data protection is at the core of trust in financial institutions. The banking industry has been among the top investors in IT services for a long time, keeping systems up to date while maintaining high standards for cybersecurity.
  • A properly balanced approach is required for creating a regulatory and supervisory FinTech environment in the EU in which both newcomers as well as established businesses can flourish. Such an approach can be described as 'Same services. Same risks. Same rules. Same supervision.' This would ensure high standards for consumer protection, market integrity and financial stability in a level playing field that supports fair competition and innovation.
  • The EBF and European banks fully support the creation of an effective and future-proof ecosystem for FinTech in the EU's Digital Single Market. The banking industry is committed to FinTech partnerships and in many cases already actively working with newcomers. The creation of a sound European FinTech ecosystem requires collaboration between established banking businesses, neo-digital challengers and other types of companies. Potential regulatory obstacles to such partnerships should be prevented and if necessary eliminated.
  • To help Europe to remain competitive globally the EU needs to update prudential requirements for investments in software by banks. At present, the software of EU banks is treated as an intangible asset. This means banks have to deduct their software investment from their key capital ratio when calculating capital requirements. Software however is a strategic asset for European banks, enabling them to serve clients where and when needed, to develop cyber security measures, and to deliver digital services competitively. The current prudential treatment is a significant disincentive for investments in innovation. It also distorts the global playing field, particularly when compared to the U.S., where software investments can be treated as tangible assets that do not have to be deducted from a bank's capital ratio.
  • Finally, the EBF wishes to call again on the EU institutions to renew their efforts towards boosting financial literacy levels and digital skills. This, so that as many people as possible can benefit from the innovations in financial services.

The full text of the EBF response to the European Commission's FinTech consultation will be available on the website from Friday 16 June.

The European Banking Federation is the voice of the European banking sector, uniting 32 national banking associations in Europe that together represent some 4,500 banks – large and small, wholesale and retail, local and international – employing about 2.1 million people. EBF members represent banks that make available loans to the European economy in excess of €20 trillion and that securely handle more than 400 million payment transactions per day. Launched in 1960, the EBF is committed to creating a single market for financial services in the European Union and to supporting policies that foster economic growth.

European Banking Federation

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The European Banking Federation is the united voice of banks established in Europe. It is a forum where best practices are exchanged, legislative proposals and initiatives are debated and common positions adopted.

European Banking Federation (a.i.s.b.l.)
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Tel: +32 (0)2 508 37 11
Fax: +32 (0)2 511 23 28