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European Consumers' Organisation

BEUC, the European Consumers' Organisation, acts as the umbrella group in Brussels for its members and its main task is to represent them at European level and defend the interests of all Europe's consumers. BEUC investigates EU decisions and developments likely to affect consumers, with a special focus on five areas identified as priorities by its members: Financial Services, Food, Digital Rights, Consumer Rights & Enforcement and Sustainability.

Major new rules for roaming in the EU 06 July 2011, 23:42 CET
Today sees new European Commission rules proposing to change the face of Europe’s telecommunications market and further reduce the roaming cost of calls, texts and, for the first time, data usage. These rules would be applicable as of 1st July 2012.

EU Contract law - MEPs on the wrong track 06 June 2011, 16:22 CET
The European Parliament votes this week Wednesday 8 on a report by MEP Diana Wallis (UK) supporting the European Commission’s proposal for a European contract law system.

EU IPR Strategy "behind the times": BEUC leads calls for balanced copyright laws 19 May 2011, 11:36 CET
The European Commission is expected to publish on Tuesday May 24 its EU Strategy on the future of Intellectual Property Rights (IPRs). In advance, BEUC has published its own ‘IPR Strategy’ which offers the perspective of European consumers, identifies failings with the current status quo and proposes how to establish a copyright framework which benefits both creators and consumers.

New deposit guarantee rules are first step in right direction 13 July 2010, 00:22 CET
Today the European Commission adopted its proposal which revises EU rules on deposit guarantee schemes. BEUC welcomes that the European Commission prescribes faster payouts, takes the coverage of temporary high balances into account and addresses the issue of cross border deposit guarantees.

Halt to bad consumer surprises thanks to data roaming cut-off limit 01 July 2010, 18:43 CET
BEUC welcomes that, as of the 1st of July 2010, a mandatory cut-off limit on data roaming charges lowers the financial risks for European mobile phone users. The maximum charge for data roaming (connecting to mobile internet, downloading and sending files when abroad) will be set at €50, unless consumers deliberately choose another limit. Furthermore, maximum wholesale prices for data roaming will decrease from €1 to 80 cents per megabyte.