Consumer rights: what the new EU rules will mean

An EU-wide right for consumers to change their minds about a purchase made on line within two weeks after having received the good, new requirements that compel on-line traders to provide the consumer with exact information on the total price, the goods ordered and the contact details of the trader, are among the benefits of the new Consumer Rights Directive. The new rules aim to strengthen protection for online buyers so as to boost consumer confidence and cross-border on-line trade - European Parliament website

The link address is: http://www.europarl.europa.eu/en/pressroom/content/20110622BKG22276/html/Consumer-rights-what-the-new-EU-rules-will-mean