Consumer Policy in the European Union

The EU's Consumer Policy supports the aims laid out in Articles 153 and 95 of the Treaty establishing the European Community, which promote the interests, health and safety of European consumers. It is designed to ensure that the internal market is open, fair and transparent, allowing consumers to exercise real choice, excluding rogue traders, and helping consumers and businesses take full advantage of the market's potential.

FACT SHEETS

European Strategies and Programme

• EU Consumer Policy Strategy
• EU Consumer Policy Financial Programme

Consumer Rights and Safety

• European Standards
• Product Legislation
• Rapid Alert System for non-food consumer products
• General Contractual Rights

Useful Links

European Consumer Centres Network (ECC-Net)

Consumer Scene by Country

National Consumer Organisations

EU Consumer Contacts